If you have ever had a cloud website hosting account in the past or you have dealt with any other type of online service, you probably know from personal experience that for a lot of things it's better to consult with a live person on the phone rather than exchange tickets or emails. In order to learn more about a service before you order it or when something small-scale should be done, for instance, it is easier and faster to get it done in real time. If you can seek the advice of representatives by phone, it's very likely that you're dealing with a real website hosting supplier, not a reseller. The level of support that you will get over the phone may differ between different companies - from very general matters to expert tech support. Typically most of the providers will offer you pre-sales assistance and first level telephone support, while more complex tech issues are resolved through e-mail and tickets.

Phone Support in Cloud Website Hosting

In case you choose to buy one of our Linux cloud website hosting, you will be able to get in touch with our customer support crew over the telephone for 14 hrs every day. We can help you choose the perfect plan for your sites because we realize that it is better to discuss this kind of issues with a live person. In case you already own an account, we can assist you with any kind of sales/billing questions as well as general matters, even with some tech matters that do not require a lot of time or escalation to a system administrator since it is more convenient to open a ticket for time-consuming troubles in order to have the entire correspondence in one place. We have phone numbers in the US, the UK and Australia, so you are able to call the one you prefer and speak with our representatives.

Phone Support in Semi-dedicated Hosting

We provide live telephone support 14 hrs a day as a part of the support services for each semi-dedicated server plan that we provide. Due to the fact that some issues are more difficult and time-consuming, you will need to open a support ticket if you come across such a problem, still for all your billing, general or small-scale technical issues you can always phone us and we will help you in a timely manner to save you the time you'll have to spend on opening a ticket. Even if you do not have an account yet, you're able to find out if you can host your websites on our cutting-edge cloud platform or you can receive any other general info about our semi-dedicated services. We have local phone numbers in the U.S.A., the UK and Australia plus an international number, which means that you'll be able to call the one that is closer to your location.