Support Channels

  • 1 hour ticket response time

  • A User–Friendly Help Center

  • You will find nearly all the answers to your questions in the user–friendly Help Center built into your Web Site Control Panel. It boasts an immense database with commonly asked questions and in–depth help articles compiled by our experienced help desk support team.

  • Top quality support service

  • How–To Videos

  • We have prepared a collection of educational video tutorials that detailedly show how you can take care of a common problem connected to your Linux cloud website hosting account. You will find the instructional videos in the Help section.

  • Intuitive help center

  • A 1–Hour Ticket Response Time Guarantee

  • We back up all our semi–dedicated servers with a 24–7 client support service and a sixty–minute ticket response guarantee. Our skilled technicians will be available to you 24x7 to attend to your inquiries and to solve any problem that you may possibly have. Simply send a ticket from the Help section and we’ll respond back to you right away.