Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Delivering top quality support in good time is our top priority, so that we support each Linux cloud website hosting plan with a 1–hour ticket reply guarantee. At the time you share a ticket or send us an email, our user help and support staff will try all they could do to offer the most acceptable remedy for your issue and to offer advice in due time.

  • Top quality support service

  • A Top–quality Support Service

  • Get in touch with us every time necessary. Our team of consultants will be on the web for you 24x7x365 to reply to all of your queries and to resolve any situation you will likely have. You will be able to send us a customer assistance ticket from the i-webhost Web Site Control Panel or send us an email message anytime. Additionally, on business days, you are able to phone us or use the live chat option.

  • Intuitive help center

  • An Intuitive Help Section

  • If you need assistance while working within the Control Panel, you’ll be able to always simply click the Help button and find your concern in the listing of articles or blog posts that will show up. We have as well turned lots of the posts into video clips. The catalogue of training videos will load if you choose the Videos button available in the top right angle.